At Lira Explores, we aim to deliver your travel accessories, camping gear, and travel luggage safely and on time. Please read our Shipping Policy for details on processing, delivery times, and shipping restrictions.
1. Order Processing Time
- Orders are processed within [X] business days (excluding weekends and holidays) after order confirmation.
- If there are delays due to high order volume or unforeseen circumstances, we will notify you via email.
2. Shipping Destinations
We ship worldwide to most countries. However, some remote locations may have limited shipping options.
3. Delivery Timeframes
Estimated delivery times vary based on location:
- Domestic Shipping: [10] to [15] business days
- International Shipping: [15] to [30] business days
Note: Delivery times are estimates and may be affected by customs, local postal services, or other external factors beyond our control.
4. Shipping Costs
- Shipping fees vary based on destination, package weight, and selected shipping method.
- Any applicable taxes, customs duties, or import fees are the responsibility of the customer.
5. Tracking Information
- Once your order is shipped, you will receive a confirmation email with a tracking number (if applicable).
- You can track your order using the provided link in your email.
6. Lost or Delayed Shipments
- If your order is delayed beyond the estimated delivery time, please contact us at [[email protected]] for assistance.
- If a package is lost in transit, we will work with the carrier to resolve the issue.
7. Incorrect Address or Failed Delivery
- Customers are responsible for providing an accurate shipping address.
- If an order is returned due to an incorrect address or failed delivery attempts, additional shipping fees may apply to reship the package.
8. Contact Us
For any shipping-related inquiries, please reach out to [email protected].